At ScribitSolutions, we are committed to delivering exceptional digital marketing services to our clients. Our goal is to ensure your satisfaction with the strategies and campaigns implemented. However, we understand that situations may arise where a refund is necessary. Please review our refund policy to understand the terms and conditions governing refund requests.
1. Service Unavailability:In the rare event that ScribitSolutions is unable to initiate or fulfill the agreed-upon digital marketing services, you will be eligible for a refund. We prioritize transparency and will communicate promptly if any unforeseen circumstances arise.
2. Unsatisfactory Results:If, after the agreed-upon campaign duration, you are dissatisfied with the achieved results and can provide substantial evidence that our services did not meet mutually agreed-upon objectives, you may be eligible for a partial refund.
3. Cancellation within the Trial Period:Clients who choose to cancel their digital marketing services within the specified trial period are eligible for a refund, no questions asked. We believe in providing ample time for clients to evaluate the effectiveness of our services.
To initiate a refund, please contact our customer support team at [contact@scribitsolutions.com] within 30 days of the completion of the digital marketing service. Clearly state the reason for the refund request and provide any supporting documentation or evidence.
2. Evaluation:Our team will thoroughly review your refund request to assess its eligibility. Additional information or clarification may be requested during this process to expedite the evaluation.
3. Refund Approval/Denial:Upon completion of the evaluation, we will notify you of the approval or denial of your refund. If approved, the refund will be processed within a reasonable timeframe through the original payment method.
Refunds will not be applicable if there is a change in your marketing goals or strategy after the commencement of the campaign. It is essential to communicate any shifts in objectives promptly.
2. Third-Party Expenses:ScribitSolutions is not responsible for any third-party expenses incurred in relation to our digital marketing services, and such expenses are not eligible for a refund.
If you have any questions or concerns regarding our refund policy, please contact us at [contact@scribitsolutions.com] We are dedicated to providing prompt and transparent assistance to ensure a positive experience with Us.